Loyalty Terms and Conditions

Welcome to KhelPlay Rummy Rewards – KhelPlay Loyalty Points Program, a unique player rewards program from KhelPlay Rummy.

Earn Loyalty Points

Earn 100 Loyalty Points for every `150 Rake you generate while playing Khelplay Rummy real cash games.

As you earn Loyalty Points, you will reach higher Loyalty Club Levels and gain extra bonuses.

Reward Levels and Level Upgrades

As you earn Loyalty Points, your Reward Level gets automatically upgraded to the next Level based on the table below.

Club Name	Entry Points	Maintenance Points	Tier Bonus %	Grace period
Bronze	All Free Player	0	0	0
Silver	First Deposit	0	Default	30 Days
Gold	1,500	1,275	2%	30 Days
Diamond	7,500	6,375	3%	30 Days
Platinum	15,000	12,750	4%	30 Days

Player can now redeem Loyalty Points to claim “Bonus Chips” at KhelPlay Rummy. Player can redeem Loyalty Points once they reach Platinum Club.

For every 5,00,000 Loyalty Points you earn in the current 30-day cycle, you can redeem 25,000 Loyalty Points for `500 Cash (up to `2,000)*

*For Platinum players, Loyalty Points redemption bonus will be released immediately.
*Redeeming Loyalty Points will not affect player's current Loyalty Club Status.

Terms and Conditions:

Loyalty Points will be calculated in real time and will be updated at the end of each game. Correspondingly, any upgrade in Loyalty Level because of player activity will be reflected instantly.
Loyalty Points to be earned to Upgrade to a Level can be changed at the discretion of the Management without prior notice.
Number of Real Chips raked will earn 1 Loyalty Points that can be changed at the discretion of the Management without prior notice.
Loyalty Points can be earned from playing Real Chip (201, 101, Best of 2, Best of 3, Points Rummy) games.
Loyalty Points cannot be earned from playing Premium Freeroll and any Play Chip games.
Loyalty Points expire in case you do not login to the game client for more than 30 days. Logging in to your account from the website will not be considered.
By registering & playing on KhelPlay Rummy, you agree to the Terms and Conditions
The management reserves the right to change or cancel this promotion at any time without any prior notice.
In case of any discrepancy, the decision of the management would be final and binding.
Redemption of Loyalty points can be done at any time, without any notice and without any liability to KhelPlay Rummy.
Structure and benefits of KhelPlay Rummy loyalty points can be changed, amended or completely removed as per discretion of KhelPlay Rummy management.
The Loyalty points of KhelPlay Rummy are only for its Loyalty program, and nothing else on its website.
The Loyalty points will expire if not used inside of its expiry date, KhelPlay Rummy can change the expiry dates of loyalty points at its discretion. The decision will be final and binding in this regard.
Players may or may not be notified for any change in structure or benefits of loyalty points, and KhelPlay Rummy will not be held liable .
Loyalty points are part of KhelPlay Rummy “Loyalty program”, an in-house, value- added feature exclusively for KhelPlay Rummy players.
KhelPlay Rummy has the sole right to offer/ withdraw any special items, features for a special set of players at its discretion. It also reserves the right to accept/decline a player’s request at any given time.
Loyalty Points once computed shall be final, conclusive and binding on player, and is not liable to be disputed.
Players cannot transfer any points to any other player or account.
Loyalty points are valid only for 30 days from the date of addition. E.g.: if you have received points on 1^st September 2016, then the same will expire on 1^st October 2016.
Loyalty points are redeemable only against products, vouchers or services as listed in the KhelPlay Rummy Loyalty program.
Fulfillment of redemption requests against products/vouchers featured in the KhelPlay Rummy loyalty program are subject to product/ voucher availability.
KhelPlay Rummy reserves the right to substitute products in the event of non-availability of any item/s without any prior notice to the players of loyalty program.
KhelPlay Rummy shall send the redeemed products/Vouchers at the registered address of the player as on the date of redemption. Player shall be solely responsible for ensuring accurate address & contact numbers registered with their KhelPlay Rummy account.
Moreover, KhelPlay Rummy cannot be held responsible for non-receipt of redeemed items/vouchers due to incorrect/incomplete address and contact numbers maintained by the player on his KhelPlay Rummy Account.
KhelPlay Rummy shall do an “address specific” (and not “consignee specific”) shipping of redeemed items/ KhelPlay Rummy Vouchers. The Player shall be solely responsible for ensuring that concerned people at his residence/office are kept informed. KhelPlay Rummy will not be responsible for non-receipt of redeemed products due to deliveries received by any other individual at the registered address other than the player.
In the event of products damaged during transit OR wrong product sent OR difference in request & product received, you must write to us at [email protected] within 7 days of receipt of damaged gift item/voucher. KhelPlay Rummy will not pickup or replace the products, if concern is raised after the stipulated 7 day period nor will it look into any disputes from the customer after 7 days of receipt of the items redeemed.
If the product is found to be tampered/ damaged by the player, KhelPlay Rummy has the right to refuse acceptance of defective merchandise. For any visible defects or those arising in the course of product usage, the player is required to contact the manufacturer of the specific product and not KhelPlay Rummy.
Color & Features of final product are subject to change basis availability.
KhelPlay Rummy will not be responsible for products or vouchers stolen, damaged or lost in transit before getting delivered to the Player.
In the event of unavoidable circumstances, Players shall not claim refund for any loss due to late delivery/ non-receipt of products.
Merchandise once ordered cannot be exchanged for some other merchandise within the loyalty program. Also, Merchandise once ordered cannot be returned/ exchanged unless the merchandise delivered is found defective.
We request you to allow 7 working days for delivery of Merchandise
Disputes if any shall be subject to the exclusive jurisdiction of Mumbai only.

Loyalty Terms and Conditions

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