KhelPlay Rummy FAQs

Registered users need to just login at www.khelplayrummy.com with your login and password, click on the tab 'Play Rummy' and you are in the lobby. Now you need to just choose your game and table and click join.

For non-registered and first timers: You need to first register with Khelplayrummy.com before you can use any of its features or play rummy. To register you need to choose a unique username and enter a valid email ID.

If you are already a registered user then all you require doing is to login to www.KhelPlayRummy.com with your registered username and password, click on the Play Rummy tab and choose the game table to begin playing.

Yes! Khelplayrummy.com needs to verify your given email ID, to ensure that the email belongs to you. Email id is confirmed by clicking the activation link mailed to you on the email you used to register.

Email ID is the only means by which Khelplayrummy.com can communicate with you. It is via your registered email that Khelplayrummy.com can send you details related to various new and existing offers and the information regarding your account. You may also get in touch with Khelplayrummy.com team via this registered email ID. Thus, it is mandatory for you to provide your valid email during registration at Khelplayrummy.com.

A valid ID is mandatory. We suggest you to give an ID that you use frequently, as this will help to keep you updated with the latest happenings on the site. Once your account is created, the account related details and the URL required for the activation of account would be emailed to this registered email.

Firstly, please ensure that you are registered on the site. Also make sure you have activated your account by clicking on the activation link sent to your registered email.

If you are registered, your account activated and you are still not able to login, chances are that you are entering a wrong username/ password. If you have forgotten your username / password then Click Here to know the same.

Khelplayrummy.com has got in place a reset password link. When you forget your password, all you need to do is click on forgot password link. You will be asked to enter your registered email ID. An email with reset password link along with further instructions would be emailed to you

Just write an email at [email protected] to request the same. You must write the email from your registered email ID only. Email from any other ID will not be entertained.

The names are self-explanatory; however here is more about them:

Real Chips: Real Chips are cash chips that you need to purchase by depositing cash in your KhelPlay Rummy account. Once your deposit is processed your account is upgraded to play Real Rummy online. The Real Chips in your account can now be used to play Rummy for cash and you can play Indian Rummy games available under the Real Play option on Khelplayrummy.com. Please note that you need to be above the age of 18 years to play with real chips.

Practice Chips: Practice Chips can be used to play free games on the site under the tab Practice. 10,000 practice chips are deposited in your account when you register on Khelplayrummy.com. When you run out of Practice Chips, press of a refresh button beside Practice chip which will refill your Practice Chips account with 10,000 more practice chips.

No, player cannot change or modify username once created. Hence we suggest that you choose a user name with utmost care while registering and creating your account. It is generally advised that you select a username that is easy to remember, unique and can also conceal your actual identity if discretion is what you seek. Your counterparts at the table (while playing online Rummy) can view your username.

Avatars are basically portraits of nicely defined caricature. You can choose an Avatar from our bank or upload your own image, appropriate snapshot (no indecent) or otherwise. Avatars will be how people will see you on Khelplayrummy.com, if you seek discretion than kindly do not upload a picture and use an Avatar from the bank instead.

You can change your password any time you want. After logging on to your account, you may go to My Account tab, available on the left panel is Change Password option. Once you have changed a password an email is sent to your registered account to notify you of the change.

In order to change/ edit some of your profile details you will have to write to our customer service team at [email protected]

It is a unique identifier assigned to every user when he plays his first rummy game (practice or cash).

When a user opens the lobby for the very first time, a pop up asking him to enter a nickname is displayed.

Yes, else you won't be able to play your favourite Rummy game.

Username will help you log in to your KhelPlay Rummy account but it will be the Nickname with which you can play in the games lobby.

This could happen because pop-up settings have been blocked in your browser. The solution here is to enable pop-ups in your settings, and add www.Khelplayrummy.com to your list of safe and trusted sites.

• Google Chrome: Click on menu button in top right >> Click Settings >> Click Show advanced Settings >> Under Privacy click Content Settings >> Scroll to Pop-ups section and click enable “Allow all sites to show pop-ups”
• Mozilla Firefox: Click on the Open menu button in the top right >> Click on Options and then click content settings. >> Scroll towards the Pop-up section and click on exceptions. >> Here in the window of Allowed Sites Pop-up add www.Khelplayrummy.com
• Internet Explorer: Click on the Tools button in top right >> Scroll to Pop –up blocker option and click on Pop-up blocker settings >> Type www.Khelplayrummy.com in the “Address of sites to allow”

Set of rummy players at KhelPlay Rummy are called High Rollers. They can fall under different categories like VIP, Potential VIP & Non VIP.

The procedure to make a deposit is easy. Firstly you need to ensure that you are logged in on Khelplayrummy.com. Click on the 'Cashier' tab, and then click on 'Deposits.' You have the option to purchase Real Chips by making payment via multiple options such as Debit or Credit Card, Net banking, Cash Pickup etc.

It is absolutely safe to use your choice of card for transaction. All the transactions at Khelplayrummy.com are encoded with 128 bit-SSL and are thus totally safe. Our team ensures that your data remains safe. All the safety measures are taken for this purpose.

Yes, you can make a deposit selecting Net banking option and enter the required details when prompted.

There are two important criteria which need to be fulfilled before your deposit can be accepted. Your profile needs to be complete and your email needs to be verified. Kindly fulfill these criteria if you wish to make a deposit. For any further help in this regard, kindly get in touch with our customer care, who is forever ready to assist you.

You may write at [email protected] to get the matter checked and rectified. Please send the email from your registered email ID only. Message from any other email than those registered with us will not be entertained.

Yes! You need to purchase Rs.25/- worth in real chips to start playing Real Play.

Real Chips games are games that require you to play with Real Chips (after deposit), chips that are purchased by you after making deposits. When you play using Real Chips, you win Real Chips. You may redeem these chips for real cash. This can be done via Withdrawal Requests on Khelplayrummy.com.

Absolutely, Khelplayrummy.com has employed and invested to build a system which is cent percent secured. We have taken all the measures to ascertain that your money remains safe. So you don't have to worry about that aspect.

Yes. The purchase limit is set on the basis of the games you play on Khelplayrummy.com. You have a daily, weekly and monthly limit for buying the real chips.

If you wish to get your purchase limit raised then please email us at [email protected]. The email must be written from your registered email address only.